5 mobile analytics tools in the Netsize Services Portal

May 9, 2012

Popular with Netsize customers, little known to others: the Netsize Services Portal. This extranet web portal is the perfect way to access a variety of applications, information on running services and administrative affairs. It is available to anyone with a Netsize product trial or production account.

Sign-up to the Netsize Services Portal is free. Once you’re signed up, you can enable free product trials and download market reports and product documentation with a single click.

You automatically have access to mMarketing, the easy to use enterprise messaging and mobile marketing campaign tool.

Five online analytics tools provide you with data on your operational services:

  • Real Time Statistics enable you to monitor the state of your service and its transactions in real time. They provide quick and easy access to your live traffic.
  • Dashboard shows transactions over a given period. Filters can be applied to show results based on service, country, mobile operator and message type.
  • Statistics Summary shows the revenue your service generates. In one click you can observe the number of transactions by country in the past day, week and month, as well as the trend.
  • Query Tool enables you to retrieve transactions for a given mobile number, using criteria such as message status, country, mobile operator and service. It provides detailed transaction results. The tool helps you to support and monitor existing services and develop new ones.
  • Traffic Analyzer is a web-based interface with flexible filtering and graphical options to slice and dice your traffic data. Customized views and dashboards allow for easy presentation. Data can be exported in different formats, including CSV and XLS.

Other reporting options are available upon request. The Traffic Cube is an Excel sheet that includes the full historical traffic of your account or service. It is emailed to you daily, weekly or monthly.

Give it a try and start your experience with the Netsize Services Portal today.

 


Playing to Win: 4 Steps to Surfing the Smartphone Wave with Gameloft

February 23, 2012

Achieving 200 million downloads with its games on the Apple App store was Gameloft’s major accomplishment in 2011. The company is now synonymous with amazing gaming experiences on iPhone, iPod touch and iPad. The success is based on a 10-year experience delivering exciting mobile games.

Gameloft’s success builds on four themes: monetization, mobile commerce, social media and device capabilities.

For the newest Netsize Guide by Gemalto we interviewed Gonzague de Vallois, senior vice president publishing of Gameloft.

1 – Monetize

“Our choice of monetization model also depends heavily on the game play. Some games are more suitable for the premium model: the user pays upfront for the game and is then allowed to play that game forever. The majority of our revenue is coming from the premium model, but this is changing.

Freemium and free-to-play are the upcoming monetization models, driven largely by what is happening on Android Market and the Apple App store. Users buy items depending on the game play. Here we don’t focus on revenues for the short-term; we think about the long-term value of our customers – daily active users. It’s a brand new way of thinking about games.”

2 – Commercialize

“There are different types of commerce: in-game, add-on and around the in-app purchase. To make in-game commerce work you need to have the right billing and make the purchasing experience as smooth as possible. The commerce that is added on to the game is merchandising. When you play the game, you can access a store directly from the game where you can buy toys and t-shirts.

Angry Birds is a well-known example. This commerce helps create brand experiences, where the game is the entry point, and there is commerce around an in-app purchase inside the game.”

3 – Socialize

“Our social strategy is built on two main pillars: community and social gaming. Our community managers in all our main markets use social media to interact with our consumers – getting their feedback, informing them about what we are doing via Facebook, Twitter and YouTube.

In addition we have been adding multi-player elements to our games to make them real-time, interactive and engaging.”

4 – Personalize

“Today the two leaders are iOS and Android, so that’s where we have the biggest support, for smartphones as well as tablets. We want to bring the best experience to each device so we don’t just focus on creating games for the platform that represents the lowest common denominator.

Instead, we adapt each game to the potential of each device.”

Read the full interview with Gonzague de Vallois of Gameloft in The Netsize Guide by Gemalto. You can download it here.

Follow Gameloft on twitter: @gameloft


Reach and Charge; Making money on apps depends on distribution and the right app store choice

July 1, 2011

Making revenues on apps is like catching an angry bird; have you chosen the right app store?

It was a small sentence that caught my attention in the news. The average hourly rate for  a freelance mobile app developer in 2011 has dropped by almost half (!), down to 49 euros from 100 euros a year ago (source: FreelanceMatch.nl). According to a commentary, one of the reasons behind this this decline is the explosive growth of supply of mobile app developers, many of whom had to lower their rates to stay competitive.

Demand and supply

In the past two years the output of mobile app developers has been nothing less than phenomenal. The Apple iTunes app store currently carries 392,871 apps, and Google Android Market is closing in with 190,067 apps in store. These counts are taken from our latest report Netsize Application Store Billing, available as a free download from www.netsize.com.

The appetite for apps is not likely to level off soon. Smartphone sales are accelerating globally and all smartphone users are app-hungry. In fact, the abundance of apps – entertaining or professional, useful or useless – might also be the driver behind the massive increase in smartphone demand. This is certainly the view of device manufacturers. All handset vendors already have or will soon launch their own app store as part of a compelling offer in a smartphone market that is heating up.

Where is your app?

But where does that leave the struggling developer? An hourly rate of 49 euros doesn’t deliver that nice sports car. Clearly, the only way to earn that kind of money is to choose creative business model that delivers.

Wireless Industry Partnership

As in all retail, distribution is a key factor.  There certainly is not shortage of app storefronts to choose from.  The Wireless Industry Partnership (WIP) already counts 120 active application stores of all sorts and sizes in their latest survey. This certainly doesn’t make it easier for developers to pick the one(s) right for them.

How about reach? In the Netsize report, iTunes ranks number 6 in our ranking by number of apps in store. Android Market takes the number 11 spot. Both definitely attract a lot of visits, and other research has shown that a presence on iTunes is a must if developers want to increase exposure and revenues for their apps.

All other application stores listed in the top 15 are independent, meaning they are not limited to any one platform, operating system, device brand or mobile network operator in particular. These stores aim to be a one-stop portal for users to find and download apps. The number of apps on offer via these stores can reach a mind boggling 700,000. A closer examination reveals two categories of app store: application directories and independent app stores. It is an important distinction that matters a lot if you want to make money and get users to come back for more.

The last mile

App directories such as Appitalism, Chomp, Appolicious and AppStoreHQ aggregate content from app stores such as iTunes and Android Market to promote and re-merchandise it. Thus, app directories don’t host the apps. Their key focus and strength is to make it easy for users to search and discover apps. What’s more, there is little difference between the directories. They are effectively lookalikes, competing on the sheer number of apps referenced in their storefronts.

Put another way, these directories are not app stores in the proper sense. Users may choose the app they want here, but it’s not where they actually buy it. Instead, the user’s browser is directed to the hosting store. Directories lack the view of that all-important “last mile”.

Making money from apps has become a numbers game. Developers therefore need tools that provide them insight into their apps´ commercial performance and opportunities for cross-sell and up-sell based on detailed information about their customer base. This is where independent app stores such as GetJar come in. In addition to hosting the actual app, these stores also provide mobile analytics and other tools that can help developers to better merchandise and monetize their applications.

Discovery is good, billing is better

Developers can’t sell what users can’t find. So, naturally, being found is an important aspect of running an app business.

Knowing where and how to spend your marketing funds effectively is at least as important, if not more. But the end goal is to build revenues and a sustainable business. For developers being able to charge users and take advantage of the window of opportunity that opens at the moment of the impulse buy is critical.

This is why application stores are implementing mobile operator billing, providing end-users with an easy to use and trustworthy method of payment that can be used for “on mobile” and online transactions alike. Users can even make a purchase from inside the app, a payment mechanism known as in-app billing. This approach allows developers to charge for additional features and functionality (such as a move to another level in a mobile game), allowing developers to monetize their app and build stickiness.

Developers and app publishers make their money in this last mile and should make use of the analytics tools and payment approaches available on the market. Even as the initial costs to create an app go down (and with it their hourly rate), they can make up for the losses by choosing the right route to market. Picking the right app store is key to make a profitable business out of apps. You might be able to afford that fancy sports car after all.


Winning Customers With Competitive Mobile App Stores

June 22, 2011

The proliferation of connected devices and platforms has encouraged more than 120 companies and providers – including online retail giant Amazon – to establish an application storefront and get in on the action. More application stores may mean more choice for consumers, but it also turns up the pressure on application store providers to choose the right business model, one that that will bring them mass-market success and competitive advantage. Alexander Vlasblom reveals the characteristics of winning and competitive app stores.

What matters most to developers as they learn to market and merchandize their apps? What separates successful app stores from the also-rans? Is app store consolidation inevitable?

When Netsize published its first report (Application Store Billing) in May 2010, it was the first in the space to identify and document the characteristics of a winning and competitive app store. Based on a survey of 1,000+ mobile professionals and practitioners across 67 countries, the report concluded that the four C’s - Convenience, Compatibility, Choice, and Charging are the top enablers of application store success.

Today those insights (into key developments impacting the app store space) are more pertinent than ever.

With this in mind we have launched an updated version of our app store report (also titled App Store Billing) to provide professionals and developers a comprehensive overview of the emerging ecosystem (players, profiles and business models). The updated report also incorporates key findings and figures from research by ABI Research, Chetan Sharma Consulting, Deutsche Bank, Juniper Research and VisionMobile.

More importantly, this report features our own analysis of the app store landscape, insights that provide the basis for the Netsize list of the top 70 application stores, ranked according to type (platform, device, operator, independent, directory) and monetization models (free apps, paid apps, total apps). We also delve down deeper into the survey results we collected last May to show why specific payment models and mechanisms are in tune with current app store dynamics.

App stores rule

Why is it so critical to understand the app store landscape and the capabilities of truly successful app stores? It has become clear that app stores (and the companies that manage them) are not just providing mobile applications; they are driving a new phase in our digital economy.

In fact, Developer Economics 2011 – an annual report published by market analysis and strategy firm VisionMobile that we also note in our updated edition – found that “app stores are the primary go-to-market channel” for almost half (45 percent) of mobile app developers across the eight major platforms. The landmark report, which surveyed some 900+ developers across 75 countries, found that use of other application distribution channels has consistently declined across the board.

Amazon gathers steam

A special feature of our updated app store report is the foreword provided by Wireless Industry Partnership (WIP), a company that connects developers to the resources, information and people they need to be successful. It is perhaps best known as the organization behind the WIP App Store Catalog, the most comprehensive listing of mobile app stores available.

WIP echoes our own view that competition in the app space is indeed heating up, particularly since Amazon rocked the industry in March with the announcement that it was taking on the Android Marketplace with its own app store.

So what does Amazon have going for it? And what is the blueprint for other app stores to follow?

WIP argues (and we agree) that to stand a chance of success an app store must have:

  • Global reach
  • Easy payment systems in place
  • Merchandising expertise
  • Marketing channels

Payments (and offering a choice of payment mechanisms) is a huge part of this, which is why our report compares and contrasts strategies to show why the Apple app store model is not the last word.

App store providers and developers must embrace a variety of business models and payment methods to reach their target audience. Credit card billing may popular in regions (such as North America) where Apple has carved out a significant share of the market. But the competition for top app store destination is just starting.

Free download

The App Store Billing report is available as a free download.


Netsize Publishes Application Store Billing Report, New Market Data and App Store Rankings

June 22, 2011

The characteristics of winning and competitive app stores

First published May 2010, and fully updated in June 2011, Application Store Billing report is the first report to identify and document the characteristics of a winning and competitive app store. This is echoed in the foreword provided by Wireless Industry Partnership (WIP), publisher of the WIP App Store Catalog, the most comprehensive listing of mobile app stores available.

Netsize Application Store Billing report

Analyzing business models, the report identifies these key characteristics:

  • Convenience (discoverability and finding everything in one place), compatibility (apps specific to the device), choice (a wide selection to choose from) and ease of payment are the key criteria that make app stores a destination for end users
  • Global reach, a solid infrastructure including flexible payment systems, analytics and merchandizing tools, and an app store´s marketing power are the key enablers for app developer success

The report incorporates latest analysis of emerging mobile device ecosystems and application store trends, drawing from research by ABI Research, Chetan Sharma Consulting, Deutsche Bank, Juniper Research and VisionMobile, as well as the Netsize mobile market trend survey.

Application Store Billing report also contains fully updated Netsize rankings of top-70 application stores, including ranking by app store type (platform, device, operator, independent, directory) and app type (free apps, paid apps, total apps).

The report is available as a free download from www.netsize.com.

Download report


Follow

Get every new post delivered to your Inbox.

Join 635 other followers