Netsize Guide 2010 – Updated Edition with New Market Data and Business Cases

January 6, 2011
The Netsize Guide 2010 Updated Edition

It is with great pleasure that we present to you the Netsize Guide 2010, Mobile Renaissance: Updated Edition.

For the first time in its 9-year history the book is now updated in its publication year with five new interviews and hot new 2010 telecom market data. Now you can get a complete view on the mobile market trends, quarter by quarter, in over 40 countries globally.

Download the Netsize Guide 2010 Updated Edition

We´ve packed this 300-page report with innovative business cases around the world that show how mobile can be used to engage with customers and build brand experiences that drive revenues and customer satisfaction.

From mobile marketing and advertising to mobile apps and mobile payments, this Guide aims to make mobile practical as well as be your inspiration for mobile´s endless application possibilities.

Share with us your opinion of the Netsize Guide. Please take a moment to take part in our Netsize Guide reader survey. The questionnaire will take a few minutes to complete. Your feedback will help us to stay focused on what matters to you.

Take the Netsize Guide reader survey

Follow @NetsizeCorp and @NetsizeGuide on Twitter. You can also visit our Netsize Guide microsites – Mobile Renaissance and the Netsize briefing room on MSearchGroove – where you are welcome to post your suggestions regarding new topics and trends you feel we should explore in the Netsize Guide.


Physical Context Drives Mobile Commerce; NearbyNow Paves Way For Shoppers to Find & Buy

August 11, 2010

In brief: Moving on with another in the “best of” selection of executive interviews from the Netsize Guide 2010 and setting the stage for a new white paper revealing the results of the Netsize Mobile Trends Survey looking at mobile commerce acceptance and attitudes. We speak with Scott Dunlap, Founder & CEO of NearbyNow, a U.S. – based provider of personal shopping services.

The sale of digital goods continues to be a robust business. In fact, the Mobile Entertainment Forum (MEF) – the global trade body for the mobile media and entertainment industry – told MSG in this podcast that overall confidence in the mobile entertainment market continues to climb. Little wonder that the organization projects that the value of the mobile media market will rise from $32 billion for 2009 to $36 billion for 2010. (listen to the podcast here.)

However, the much more exciting opportunity could be mobile commerce that bridges the digital and physical worlds, allowing consumers to pay for real goods and services using their mobile phones and mobile retail apps.

MOBILE COMMERCE SURVEY RESULTS

Indeed, consumers see real value in mobile commerce and the convenience of being able to find and buy goods (digital and physical) at the moment of inspiration. It’s a profound shift that we’ll explore in more depth when Netsize releases the next in its series of thought leadership white papers analyzing the results of its milestone Mobile Trends Survey 2010.

By way of background, Netsize conducted a survey of over 1,000 professionals and practitioners across 67 countries to gain insights into key trends that top the industry agenda, including the advance of mobile applications stores, progress towards global mobile commerce and the pivotal importance of mobile as a means to bridge our virtual and physical worlds. (Download the apps report here.)

CONTEXT MATTERS A LOT (!)

But it’s not just about buying stuff with our mobile phones; it’s about enhancing our complete retail experience and transforming our mobile phones into what some call the fourth retail channel.

It’s not so far-fetched. Already, consumers – particularly smartphone owners – are researching and purchasing goods and services on the move. In fact, Compete, a Kantar Media company that produces a quarterly Smartphone Intelligence survey, forecasts a mobile shopping “explosion” this year as more people use their phones to comparison shop and ultimately buy goods on the go.

At the other end of the spectrum, a January 2010 survey of holiday shoppers from Motorola found that more than half (51 percent) of consumers across 11 countries used their mobile phones for in-store activities such as comparison shopping and for obtaining peer feedback, product information, and coupons.

All this bodes well for companies that enable retailers to offer opportunities for new levels of consumer connection.

INTERVIEW WITH NEARBYNOW CEO SCOTT DUNLAP

Scott Dunlap NearbyNowSuccess in retail is all about helping consumers find and buy what they want most. NearbyNow, a U.S. – based provider of personal shopping services, has taken this experience a step further, providing mobile shopping applications for magazines, brands, and retailers so that their consumers can stay updated on the latest products, buy online, or even locate and put products on hold at a nearby store. In 2009 the company released a succession of iPhone applications for lifestyle publications such as GQ, Seventeen, Brides, Lucky, Runner’s World and others, all based on their iPhone Platform. NearbyNow currently partners with more than 65,000 stores across the U.S. and continues to build mobile applications for leading lifestyle brands, retailers, and publications. Scott talks about the future of shopping and the role of social interaction.

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Physical Context Drives Mobile Commerce; NearbyNow Paves Way For Shoppers to Find & Buy

August 11, 2010

In brief: Moving on with another in the “best of” selection of executive interviews from the Netsize Guide 2010 and setting the stage for a new white paper revealing the results of the Netsize Mobile Trends Survey looking at mobile commerce acceptance and attitudes. We speak with Scott Dunlap, Founder & CEO of NearbyNow, a U.S. – based provider of personal shopping services.

The sale of digital goods continues to be a robust business. In fact, the Mobile Entertainment Forum (MEF) – the global trade body for the mobile media and entertainment industry – told MSG in this podcast that overall confidence in the mobile entertainment market continues to climb. Little wonder that the organization projects that the value of the mobile media market will rise from $32 billion for 2009 to $36 billion for 2010. (listen to the podcast here.)

However, the much more exciting opportunity could be mobile commerce that bridges the digital and physical worlds, allowing consumers to pay for real goods and services using their mobile phones and mobile retail apps.

MOBILE COMMERCE SURVEY RESULTS

Indeed, consumers see real value in mobile commerce and the convenience of being able to find and buy goods (digital and physical) at the moment of inspiration. It’s a profound shift that we’ll explore in more depth when Netsize releases the next in its series of thought leadership white papers analyzing the results of its milestone Mobile Trends Survey 2010.

By way of background, Netsize conducted a survey of over 1,000 professionals and practitioners across 67 countries to gain insights into key trends that top the industry agenda, including the advance of mobile applications stores, progress towards global mobile commerce and the pivotal importance of mobile as a means to bridge our virtual and physical worlds. (Download the apps report here.)

CONTEXT MATTERS A LOT (!)

But it’s not just about buying stuff with our mobile phones; it’s about enhancing our complete retail experience and transforming our mobile phones into what some call the fourth retail channel.

It’s not so far-fetched. Already, consumers – particularly smartphone owners – are researching and purchasing goods and services on the move. In fact, Compete, a Kantar Media company that produces a quarterly Smartphone Intelligence survey, forecasts a mobile shopping “explosion” this year as more people use their phones to comparison shop and ultimately buy goods on the go.

At the other end of the spectrum, a January 2010 survey of holiday shoppers from Motorola found that more than half (51 percent) of consumers across 11 countries used their mobile phones for in-store activities such as comparison shopping and for obtaining peer feedback, product information, and coupons.

All this bodes well for companies that enable retailers to offer opportunities for new levels of consumer connection.

INTERVIEW WITH NEARBYNOW CEO SCOTT DUNLAP

Scott Dunlap NearbyNowSuccess in retail is all about helping consumers find and buy what they want most. NearbyNow, a U.S. – based provider of personal shopping services, has taken this experience a step further, providing mobile shopping applications for magazines, brands, and retailers so that their consumers can stay updated on the latest products, buy online, or even locate and put products on hold at a nearby store. In 2009 the company released a succession of iPhone applications for lifestyle publications such as GQ, Seventeen, Brides, Lucky, Runner’s World and others, all based on their iPhone Platform. NearbyNow currently partners with more than 65,000 stores across the U.S. and continues to build mobile applications for leading lifestyle brands, retailers, and publications. Scott talks about the future of shopping and the role of social interaction.

Read the rest of this entry »


Mobile Commerce Going Mainstream: Marks & Spencer Converts Browsers To Shoppers

July 12, 2010

In brief: Moving on with another in the “best of” selection of executive interviews from the Netsize Guide 2010. This week we speak with M&S, a major U.K. retailer to find out how mobile is improving the consumer journey from browsing to basket. Sienne Veit, Social and Mobile Commerce Development Manager, M&S Direct, discusses the technology (2D barcodes, mobile coupon vouchers) and techniques (reaching out to people who have opted in for marketing messages) that deliver success.

The evidence is mounting for a new and profound mobile mega-trend: retail is going mobile. In fact, a weekly roundup of must-read mobile permission marketing news from Optism points us to survey results from Harris Interactive (commissioned by Placecast) that show mobile marketing messages delivered to people who ask for them have indeed influenced their decision to purchase goods.

Specifically, location-based mobile alerts have led a third of women 18 to 34 to visit a store. More importantly, 27 percent of respondents in that demographic said mobile messages have impacted their decision to buy in a physical store. (More in this worthwhile and detailed post from Internet Retail.)
SHARP FOCUS ON MOBILE COMMERCE

The observation that the physical and digital worlds are morphing also formed the core focus of the Netsize Guide 2010. The mobile analysis and almanac tracked the impact of mobile on a variety of verticals (including retail) and showed (through case studies) how major players are using mobile to achieve real results.

Netsize is also gearing up to release another in its series of industry insight reports. The first two in the series focused on the app store business models and payment mechanisms that will most likely separate the developer leaders from the also-rans. (Download) The next in the series will again draw from a survey of 1,000+ mobile professionals to measure interest in mobile commerce and identify effective approaches.

INTERVIEW WITH M&S SIENNE VEIT

Sienne VeitExpansion into new markets and new marketing methods is a top item on the agenda for Marks & Spencer (M&S). The company, one of the leading retailers in the U.K., is a mobile maverick. The sharp focus on future growth and ways to improve the customer shopping experience has led M&S to launch a series of innovative mobile marketing campaigns, including a nationwide trial of 2D barcodes. Sienne Veit, Social and Mobile Commerce Development Manager, M&S Direct, talks about the role of mobile and the company’s wider strategy to improve the customer journey from browsing to basket.

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The Profitable Side of Augmented Reality: GeoVector CEO Talks Commerce & Advertising

July 5, 2010

GeovectorIn brief: Moving on with another in the “best of” selection of executive interviews from the Netsize Guide 2010. This week John Ellenby, CEO of GeoVector, a pioneer in the Augmented Reality (AR) space, looks at the opportunities for AR in business verticals. Will we point and buy? Sure looks it…

What you see is what you get? Advances in AR are transforming this idea into an ideal business model. This was a message that came across loud and clear at the Mobile Marketing Forum in June (an event organized by the Mobile Marketing Association) when agencies such as The Hyperfactory outlined recent marketing campaigns and impressive results.

But it’s not just about impact. Swedish retail giant IKEA has cleverly harnessed AR to take its 2010 catalog to mobile. The AR app for iPhone allows people to select a piece of furniture from the catalog and place it anywhere inside the room around them, changing its size to fit the perspective by using the phone’s camera. The app is a blockbuster success and a signpost that AR is moving from novelty to utility.

John Ellenby, GeovectorINTERVIEW WITH JOHN ELLENBY, GEOVECTOR CEO

What is the future outlook for this new form of immersive marketing?

We catch up with John Ellenby, CEO of GeoVector, for his views. Headquartered in San Francisco, GeoVector has been inventing, developing and fielding innovative pointing and AR capabilities for mobile devices since 1991. Since then the company has experienced much success in Japan, where it launched the first commercial AR offering on the KDDI network with the help of local partners. In 2009 GeoVector released its first application for the iPhone and Android platforms aimed at the U.S. and European markets. The World Surfer application does more than hyperlink the real world; it also provides an attractive vehicle for marketers to connect with consumers on the go.

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Interview with Stanislas Chesnais on the Netsize Guide 2010

May 26, 2010

At the CTIA Wireless exhibition (Las Vegas, 21-25 March), Stanislas Chesnais, CEO, Netsize speaks about the Netsize Guide 2010. Watch the interview.

Time markers by subjects discussed:

  • 0 min 30 sec – High level view of Netsize
  • 1 min 00 sec – mMarketing, the easy solution to SMS business messaging and mobile marketing campaigns
  • 5 min 00 sec – The Netsize Guide 2010, Mobile Renaissance
  • Interview Stanislas Chesnais, CEO, Netsize. Interview courtesy bnetTV.com.


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    Monetization, Advertising and Flirting For Fun and Profit – Interview with Mark Curis, Flirtomatic

    May 26, 2010

    U.K.-based Flirtomatic is a pioneer mobile flirting service and one of the most popular social mobile services used by young adults in the U.K., Germany, Australia and the U.S. It counts over 1.7 million registered users and distribution partnerships with Vodafone, T-Mobile, Orange, ninemsn, ProSiebenSat1, and Samsung.

    But it’s not just about flirting and fun; Flirtomatic has successfully monetized its traffic through virtual gifting and mobile advertising thanks to deals with ad networks such as AdMob and major brands including L’Oreal, o2 and Strongbow. Mark Curtis, Flirtomatic CEO, talks about the company’s transformation.

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    Making an (App) Offer You Can't Refuse – Interview with Christopher David, Sony Ericsson

    May 25, 2010

    In 2009 Sony Ericsson took the wraps off a new app store coupled with a progressive framework to accelerate the creation of compelling apps for Sony Ericsson devices. In practice, Sony Ericsson handles all billing and then passes 70 percent of revenues back to developers. Other tangible benefits for developers include access to tools, distribution, marketing and top-notch placement in the app store. While there is a sharp focus on apps written for Java and Symbian, Sony Ericsson also recently expanded support to other platforms such as Android.

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